You’ll receive an email with your tracking number as soon as your order ships. Use the tracking link in that email, or log into your account to check your order status anytime. Estimated delivery times are calculated from the date your order ships, and actual delivery can vary based on your location, carrier performance, and factors like weather or holidays. If you don’t see a tracking update after your order should have shipped, contact our support team with your order number.

Orders are typically processed within 1–2 business days and arrive within 3–7 business days depending on your location, once shipped. You'll receive a tracking number by email as soon as your order ships — see our Shipping policy for full details, including the shipping options shown at checkout.

Standard shipping is free on all orders within the continental U.S. If you choose an upgraded option, the exact rate is calculated at checkout based on your delivery location, and you’ll see it before you pay. See our Shipping policy for details.

If your product arrived damaged or isn’t working out of the box, please contact our support team within 7 days of delivery, or file a warranty claim with photos or video of the issue for a fast replacement. See our Warranty & Claims page for coverage details.

If your package is late, or it shows delivered but you can’t find it, contact support with your order number and we’ll help you work with the carrier. Once the carrier has the package, they’re responsible for delivery. Reshipping may incur additional shipping charges.